By using our site, you acknowledge that you have read and understand our Privacy and Cookies Policy.

Privacy and Cookies Policy

The purpose of this Privacy Policy is to explain how Leap Ahead Learning Company, Inc. doing business as Core Software ("CS", "we", "us", or "our"), collects and uses information pertaining to each of our unregistered visitors and registered users (each, a “Visitor” or “Subscriber” (respectively and as further defined below), or “you”), in connection with their access to and use of CS’s websites (including  www.coresoftware.com and any of its subdomains or primary client sub-domains, the “Website”), Website Hosting and Back Office services (“Software Services”), payment processing and gateway services (“Payment Services”) and related services (collectively, the  “Service” or “Services”).

Before using our Website or Software Services, read this Privacy Policy thoroughly.  Make sure you understand our practices and policies with respect to your personal information.   If you disagree with our practices and policies, you must immediately discontinue use of our Services and leave this Website.

If you have any questions or concerns regarding this Privacy Policy or our practices, please see the “Contact Us” section below.

Definitions

Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession), such as name, postal address, telephone number, email address, credit card number, and social media account ID. It does not include strings of code such as browser cookie IDs.

Non-Personal Data
Non-Personal Data means un-identified and non-identifiable information pertaining to an individual, which may be made available to us, or collected automatically via his/her use of the Services. Such Non-Personal Data does not enable us to identify the individual from whom it was collected. The Non-Personal Data collected by us mainly consists of technical and aggregated usage information, such an individual's browsing and ‘click-stream’ activity on the Services as well as non-identifying information regarding the individual's device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

Subscriber
Subscriber means a natural or legal person who has registered for an account with us in order to use our Software Services or Payment Services. With respect to Software Services, Subscribers include those who have a paid account or a free trial account.

Visitor
Visitor means a natural or legal person who visits the Website.

End User
End User means a visitor, user, prospect or customer who interacts with a Subscriber via one of our Software Services.

Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.   For the purpose of this Privacy Policy, we are a Data Controller with respect to the Personal Data of our Subscribers.

Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.  For the purpose of this Privacy Policy, we are a Data Processor for our Subscribers. In addition, we may use the services of various Service Providers in order to process your data more effectively.



Information We Collect

Visitor and Subscriber Information
We collect or obtain Non-Personal Data and Personal Data.  Personal Data we collect or obtain includes:

End User Information
We may also collect similar information pertaining to End Users, solely for and on our Subscriber’s behalf as described in the “End User Information” section below.



How We Collect Information

There are two main methods we use:



Use of your Information

 CS uses the collected information for various purposes:

We will only use your Personal Data for the purposes set out above where we are satisfied that:

  1. you have given us permission to do so, or

  2. our use of your Personal Data is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide Software Services to you, to provide you with our customer assistance and technical support, etc.), or

  3. our use of your Personal Data is necessary to comply with a relevant legal or regulatory obligation that we have, or

  4. our use of your Personal Data is necessary to support legitimate interests, provided that such use is not overridden by your privacy rights.



End User Information

CS may collect, store and process certain Non-Personal Data and Personal Data of End Users ( “End User Information”), solely on our Subscriber’s behalf and at their direction. For such purposes, CS serves as a Data Processor and not as a Data Controller of such End User Information.  The Subscribers controlling such End User Information shall be considered as the Data Controllers of such End User Information, and are responsible for complying with all laws and regulations that may apply to the collection and control of such End User Information, including all privacy and data protection laws of all relevant jurisdictions.

Subscribers are responsible for the security, integrity and authorized usage of End User Information, and for obtaining consents, permissions and providing any fair processing notices required for the collection and usage of such information.

CS cannot provide legal advice to Subscribers or their End Users, however we do recommend that all Subscribers publish and maintain clear and comprehensive privacy policies, in accordance with the applicable laws and regulations, and that all End Users carefully read those policies and make sure that they consent to them.

If you are a visitor, user or customer of any of our Subscribers please note that we do not have a direct relationship with the individual End Users whose Personal Data we process. If you are a visitor, user or customer of any of our Subscribers, and would like to make any requests or queries regarding your Personal Data, please contact such Subscriber(s) directly. For example, if you wish to access, correct, amend, or delete inaccurate information processed by CS on behalf of its Subscribers, please direct your query to the relevant Subscriber (who is the “Data Controller” of such data). If requested to remove any End Users’ Personal Data, we will respond to such requests within thirty (30) days. Unless otherwise instructed by our Subscriber, we will retain their End User’s Personal Data for the period set forth in “Data Retention” section below.



Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

CS will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.



How Personal Data May Be Disclosed

We may disclose your Personal Data:

Please note that we may use and disclose Non-Personal Data for any purpose, except where not allowed under applicable law. If we are required to treat Non-Personal Data as Personal Data under applicable law, then we may use it for all the purposes for which we use and disclose Personal Data. In some instances, we may combine Non-Personal Data with Personal Data. If we combine any Non-Personal Data with Personal Data, we will treat the combined information as Personal Data.



European Users’ Rights With Regard to Personal Information



Cookies and Other Tracking Technologies

CS, together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts).

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.  You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Cookies and other tracking technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide a better experience to Visitors, Subscribers and End Users.

Please note that Third Party Services placing cookies or utilizing other tracking technologies through our Services may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them.



Security

We take reasonable steps to put in place appropriate physical, electronic, and procedural safeguards to protect the integrity and security of Visitor, Subscriber and End User Personal Data and to prevent unauthorized or unlawful processing of, or the accidental loss, destruction, or damage to such data. However, data transmissions over the Internet and methods of electronic storage are not 100% secure. Consequently, we cannot guarantee or warrant the security of any Personal Data transmitted to us.  Visitors and Subscribers who transmit Personal Data to us do so at their own risk.



Data Retention

We will retain Personal Data of Visitors, Subscribers and End Users for as long as permitted in light of the purpose(s) for which it was obtained and consistent with applicable law, or as otherwise needed to provide Services to our Subscribers.

We may continue to retain such Personal Data even after a Subscriber ceases to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Subscribers and/or their End Users, to prevent fraud and abuse, to enforce our agreements and/or to protect our legitimate interests. 

Your Privacy Rights

CS as Data Controller
Upon request, we will provide you with information about whether we hold or process your Personal Data.  Subscribers can access and edit their account information with CS at any time by logging into their Software Services account. You can also contact us admin@coresoftware.com, and we will respond as soon as possible, but at most within 30 days.

CS as Data Processor
CS acknowledges that End Users have the right to access and change the Personal Data we collect and process as a Data Processor.  An End User who seeks to access or to correct, amend, or delete Personal Data should direct their request to the CS Subscriber who is the Data Controller, and not to CS directly. If the Data Controller requests CS remove Personal Data we will respond within a reasonable timeframe.

Visitors and Subscribers from the European Economic Area
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. CS aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

Please note that we may ask you to verify your identity before responding to such requests.

 You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for baseless or excessive/repeated requests, or further copies of the same information. Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

Use by Minors

Our Service is not intended for or directed to anyone under the age of 18.  We do not knowingly collect Personal Data from anyone under the age of 18 without parental consent. If you learn that your child has provided us with Personal Data without your consent, you may alert us at admin@coresoftware.com. If we learn that we have collected any Personal Data from children under 18 without verification of parental consent, we will take steps to delete such information.

Changes

We may update this Privacy Policy from time to time. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted.  If we make any material changes to the Privacy Policy, we may also notify you by posting notice on our Website or within the applicable Software Services, or by sending you an email. If you continue using the Services after any notice of any such changes, it means you have accepted them. If you do not agree to any changes, you must stop using the Services, as applicable. It is your obligation to ensure that you read, understand and agree to the latest version of the Privacy Policy. The “Effective Date” date at the bottom of the Privacy Policy indicates the effective date of the current policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: admin@coresoftware.com


Effective Date: Feb 21, 2019